Terms & Conditions

These Terms & Conditions ("Agreement") govern the provision of installation services by mypalusa llc ("Company," "we," "us," or "our") to the client ("Client," "you," or "your"). By accepting a quote, engaging our services, or allowing us to commence work, you agree to be bound by these Terms & Conditions.

1. Services Provided mypalusa llc agrees to perform installation services as detailed in the agreed-upon proposal, quote, or work order ("Scope of Work"). Any changes to the Scope of Work must be agreed upon in writing by both parties and may result in adjustments to the price and schedule.

2. Quotes and Pricing a. All quotes provided by mypalusa llc are valid for [e.g., 30] days from the date of issuance unless otherwise stated. b. Prices quoted are based on the information available at the time of quoting. Any unforeseen circumstances, site conditions, or changes requested by the Client that impact the time or materials required may result in additional charges. c. A deposit of [e.g., 20-50% or a fixed amount] of the total estimated cost may be required before work commences. This deposit is non-refundable unless otherwise specified in writing.

3. Payment Terms a. Unless otherwise agreed in writing, full payment is due upon completion of the installation services. b. Payments can be made via [e.g., bank transfer, credit card, check, cash]. c. Late payments may be subject to a late fee of [e.g., 1.5%] per month or the maximum allowed by law, whichever is less, on the outstanding balance. d. In the event of non-payment, mypalusa llc reserves the right to cease work, remove any installed equipment (where legally permissible and practical), and pursue all available legal remedies for collection.

4. Client Responsibilities The Client agrees to: a. Provide clear and unobstructed access to the work area. b. Ensure the site is prepared and safe for the installation team to commence work (e.g., clear of personal belongings, old fixtures removed, sufficient lighting). c. Provide accurate information regarding existing infrastructure, utilities, and any potential hazards. d. Be available or have an authorized representative available to answer questions and make decisions during the installation process. e. Secure any necessary permits or approvals required for the installation, unless otherwise explicitly agreed upon in the Scope of Work. f. Protect their property from dust, debris, or other potential impacts of the installation process.

5. Scheduling and Delays a. mypalusa llc will make reasonable efforts to complete the installation within the estimated timeframe. However, all dates are estimates and not guarantees. b. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to: i. Acts of God, war, terrorism, or natural disasters. ii. Material shortages or supply chain issues. iii. Client-requested changes or delays in providing access or information. iv. Inclement weather. v. Unforeseen site conditions. c. In the event of a delay, mypalusa llc will communicate with the Client promptly and work to reschedule as soon as reasonably possible.

6. Site Conditions and Concealed Defects a. mypalusa llc is not responsible for pre-existing or latent defects in the Client's property, including but not limited to, structural issues, faulty wiring, hidden pipes, or unsuitable surfaces. b. If unforeseen conditions are encountered during the installation that require additional work or materials, mypalusa llc will notify the Client and obtain approval for any additional costs before proceeding.

7. Warranty and Guarantees a. mypalusa llc warrants that all installation services will be performed in a professional and workmanlike manner, in accordance with industry standards. b. Our warranty on labor is valid for [e.g., 30 days, 90 days, 1 year] from the date of completion. This warranty covers defects in our workmanship only. c. This warranty does not cover: i. Damage caused by misuse, abuse, neglect, or improper maintenance by the Client or third parties. ii. Normal wear and tear. iii. Defects in materials or equipment not supplied by mypalusa llc. (Manufacturer warranties apply to such items). iv. Repairs or alterations made by anyone other than mypalusa llc. d. To make a warranty claim, the Client must notify mypalusa llc in writing within the warranty period, describing the defect.

8. Limitation of Liability a. To the fullest extent permitted by law, mypalusa llc's total liability for any claim arising out of or relating to these services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount paid by the Client to mypalusa llc for the specific services giving rise to the claim. b. mypalusa llc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, loss of business, or interruption of business, even if advised of the possibility of such damages.

9. Indemnification The Client agrees to indemnify, defend, and hold harmless mypalusa llc, its officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with the Client's breach of these Terms & Conditions, the Client's negligence or willful misconduct, or any third-party claims arising from the Client's use of the installed services or equipment.

10. Insurance mypalusa llc maintains [e.g., general liability] insurance. We recommend that the Client maintain appropriate homeowner's or business insurance to cover their property and any potential liabilities.

11. Governing Law and Dispute Resolution a. This Agreement shall be governed by and construed in accordance with the laws of the State of [Your State, e.g., North Carolina]. b. Any dispute arising out of or relating to this Agreement shall first be attempted to be resolved through good faith negotiations between the parties. c. If negotiations are unsuccessful, the parties agree to consider [e.g., mediation] as a means of dispute resolution. d. If mediation is unsuccessful, any legal action shall be brought exclusively in the courts located in [Your County, Your State, e.g., Wake County, North Carolina].

12. Entire Agreement These Terms & Conditions, together with any agreed-upon Scope of Work, constitute the entire agreement between mypalusa llc and the Client regarding the services provided and supersede all prior and contemporaneous agreements, proposals, and understandings, whether written or oral.

13. Severability If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Amendments These Terms & Conditions may only be amended in writing and signed by both mypalusa llc and the Client.

15. Acceptance of Terms By accepting a quote, signing a contract, or allowing mypalusa llc to commence work, the Client acknowledges that they have read, understood, and agree to be bound by these Terms & Conditions.

MyPalUSA LLC reserves the right to amend these Terms & Conditions from time to time. Any changes will be effective upon [e.g., posting on our website]. Continued engagement of our services after such changes constitutes your acceptance of the new terms.